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⚖️ Certification Course · Online · India 2026

Certificate Course on
Complaint Filing & Procedural Law

India's most practical short-term course on complaint filing and procedural law — covering criminal FIR, consumer complaints, RTI, labour disputes, cyber crime, NHRC, banking ombudsman, civil suits, RERA, and more. Learn how to file complaints in any court, commission, or authority in India.

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Time
Sat & Sun · 7–8 PM
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Mode
Online · Google Meet
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Sessions
10 Live Classes
⚖️ 20,000+ Professionals Enrolled
4.9/5 Average Rating
📋 8+ Complaint Types Covered
🏛️ Expert Practising Faculty
🎯 Beginner-Friendly & Practical
About the Course

India's Most Practical Short-Term
Complaint Filing Course Online

Every citizen has rights. But knowing how to enforce them through the correct legal forum is a skill that most law graduates, paralegals, and citizens never learn in a structured way. Whether it is an FIR against a criminal offence, a consumer complaint against a company, an RTI application to a government body, or a cyber crime complaint on the national portal — the procedure matters as much as the right.

This online certificate course on complaint filing and procedural law gives you a complete, step-by-step understanding of India's entire complaint ecosystem — from police stations and magistrate courts to consumer commissions, labour tribunals, information commissions, human rights bodies, and digital portals.

Taught by practising legal professionals with real-world experience, this course covers the correct forum, the right procedure, the required documents, and the actual drafting format for every category of complaint — making you fully capable of filing complaints independently, professionally, and effectively.

Whether you are an LLB/LLM student, a fresh advocate, a social activist, an HR professional, a consumer rights champion, or simply a citizen who knows their rights — this is the course that turns legal knowledge into legal action.

4Weeks Duration
8+Complaint Types
10Live Sessions
₹1,000All-Inclusive Fee
What You Will Learn

8+ Complaint Types — One Comprehensive Course

From FIR filing at a police station to cyber complaints on the national portal — every forum covered.

  • 1
    Criminal Complaints & FIRZero FIR, online FIR, Magistrate complaint — updated for BNSS 2023
  • 2
    Consumer Court ComplaintsDistrict, State & National Commission — online filing process
  • 3
    RTI Applications & AppealsOnline RTI portal, first & second appeal, Information Commission
  • 4
    Labour & Workplace ComplaintsLabour Commissioner, Industrial Disputes, harassment complaints
  • 5
    Cyber, Banking & Financial ComplaintsNational Cyber Crime Portal, RBI Ombudsman, SEBI investor grievances
Why Enroll

Why This is the Best Complaint Filing Course in India 2026

The only short-term course covering every complaint forum in India — from police to national portals — with practical filing demos.

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Every Forum. Every Procedure.

This is the only online complaint filing course in India that covers all forums: police stations, consumer commissions, RTI portals, labour tribunals, NHRC, cyber crime portal, RBI ombudsman, RERA, NGT, and civil courts — all in one structured 4-week programme.

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Live Online Filing Demos

Every session includes an online filing demonstration. See the actual portal, fill the actual form, prepare the actual documents — not just theory. This practical approach gives you immediate ability to file complaints on your own after every class.

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Updated for BNSS 2023 & New Portals

Criminal complaint sessions are fully updated for the Bharatiya Nagarik Suraksha Sanhita (BNSS) 2023 which replaced the CrPC. Also covers the latest National Cyber Crime Portal, CPGRAMS, and RERA — giving you current, court-compliant procedure.

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Taught by Practising Legal Experts

Learn from practising advocates and legal professionals with real court and tribunal experience. Every procedure, every document format, every jurisdiction analysis taught in this course comes from actual complaint filing practice — not from textbooks alone.

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For Citizens, Students & Professionals

This complaint filing course for beginners India is designed for everyone — law students, advocates, social workers, HR professionals, CA/CS, and ordinary citizens. No prior legal experience needed. Start Week 1 as a beginner; finish Week 4 filing complaints professionally.

Weekend Batch — Just ₹1,000

Complete your short-term procedural law course with certificate in 4 weekends at just ₹1,000. Classes at 7 PM Saturday and Sunday — designed for working professionals, activists, students, and advocates who cannot commit to long weekday programmes.

Course Highlights

8+ Complaint Types You Will Master in 4 Weeks

From an FIR at a police station to a SEBI investor complaint — every critical complaint forum in India, with actual filing practice under expert guidance.

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Criminal Complaint & FIR Filing

Learn FIR filing, Zero FIR, online FIR, police complaints, and Magistrate complaint procedure under the updated BNSS 2023 framework. Understand when to approach the police and when to go directly to the Magistrate.

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Consumer Court Complaints

File complaints before District, State, and National Consumer Commission. Learn jurisdiction limits, complaint drafting, required documents, online filing on the consumer portal, and how to seek compensation effectively.

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RTI Applications & Appeals

Master RTI application drafting, online RTI portal filing, first and second appeal procedures, and complaints before the Central/State Information Commission — a powerful tool for citizens, journalists, and activists.

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Labour & Workplace Complaints

File complaints before the Labour Commissioner, Industrial Tribunal, and Labour Court. Covers wage disputes, employee rights, workplace harassment complaints, and Industrial Disputes Act procedure — essential for HR professionals and advocates.

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Human Rights & Women's Rights

File complaints before NHRC, State Human Rights Commissions, and the National Commission for Women. Learn jurisdiction, documentation requirements, and the process for human rights violations and gender-based complaints.

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Cyber, Banking & Financial Complaints

File cyber crime complaints on the National Cyber Crime Portal, preserve digital evidence, and escalate banking frauds via RBI Banking Ombudsman. Also covers Insurance Ombudsman and SEBI investor grievance mechanisms.

Course Curriculum

Complete 4-Week Complaint Filing Curriculum

10 live sessions covering 8+ complaint types — from criminal FIR to SEBI investor complaints — with online filing demos and real case studies in every session.

Orientation Course Introduction & India's Complaint Filing Ecosystem
S0

Orientation Session — Understanding the Complaint Ecosystem in India

Course introduction, faculty overview, and a comprehensive orientation to India's complaint filing ecosystem. Understand the structure of courts, commissions, tribunals, and regulatory authorities. Get a roadmap of all 10 sessions. Learn the difference between a complaint, petition, suit, and application — and when each is used. Overview of procedural laws (CrPC/BNSS, CPC, Consumer Protection Act, RTI Act) that govern complaint filing in India.

Complaint Ecosystem IndiaCourt Structure IndiaProcedural Law OverviewLegal Remedies India
Week 1 Foundation: Criminal Complaints & Legal Remedies Framework
S1

Criminal Complaint Filing — FIR, Zero FIR & Magistrate Complaint

Master the complete criminal complaint filing procedure in India. Understand what an FIR is, how to file it, and what happens after filing. Learn the critical concept of Zero FIR — how to file anywhere regardless of jurisdiction. Understand the difference between FIR and a police complaint. Learn when to approach the Magistrate directly under BNSS 2023 (Section 173 BNSS), the police investigation process post-FIR, and your rights as a complainant. Practical demo: filling an online FIR on the state portal.

FIR Filing IndiaZero FIRBNSS 2023 ComplaintMagistrate ComplaintOnline FIR
S2

Legal Remedies & Correct Forum Selection in India

One of the most important sessions in the course — understanding the legal remedies available in India and choosing the correct forum for your grievance. Learn the distinction between a complaint, petition, suit, and application. Understand the hierarchy of courts and commissions — when to go to a magistrate, when to file a consumer complaint, when to approach the High Court. Master the concept of jurisdiction — territorial, pecuniary, and subject-matter. Overview of all procedural laws governing complaints: CrPC/BNSS, CPC, Consumer Protection Act, RTI Act, and more.

Legal Remedies IndiaForum SelectionJurisdiction IndiaComplaint vs PetitionProcedural Law India
Week 2 Consumer Law — Complaint Filing Before District, State & National Commission
S3

Consumer Court Complaint Filing — Complete Process & Online Portal

India's Consumer Protection Act gives every buyer powerful rights — but only if the complaint is filed correctly. Learn the complete consumer complaint filing procedure — jurisdiction limits of District Commission (up to ₹50 lakh), State Commission (up to ₹2 crore), and National Commission (above ₹2 crore). Master consumer complaint drafting — cause of action, facts, reliefs, and compensation claims. Understand required documents, limitation period, and the online consumer complaint filing process on the edaakhil.gov.in portal. Practical demo: live filing on the consumer portal.

Consumer Court Complaint IndiaConsumer Protection ActDistrict Commission ComplaintOnline Consumer Complaintedaakhil Portal
Week 3 RTI Applications & Labour Complaints — Complete Procedure
S4

RTI Application Filing — Online Portal, Appeals & Information Commission

The Right to Information Act is one of India's most powerful citizen tools — but filing it correctly is a skill. Learn the complete RTI application filing process — how to identify the Public Information Officer (PIO), what information can be sought, how to draft a precise RTI application. Master the online RTI portal (rtionline.gov.in) — step-by-step filing demonstration. Understand the first appeal process (to Appellate Authority) and the second appeal/complaint to the Information Commission (CIC/SIC). Learn RTI strategy — how to frame questions to get maximum information.

RTI Application IndiaOnline RTI PortalRTI First AppealInformation Commission ComplaintRTI Strategy
S5

Labour & Workplace Complaints — Industrial Disputes, Wages & Harassment

Comprehensive coverage of labour complaint filing in India — a critical skill for HR professionals, advocates, and employees. Learn how to file complaints before the Labour Commissioner, Industrial Tribunal, and Labour Court. Understand the Industrial Disputes Act — when it applies, what remedies it provides. Cover wage dispute complaints, payment of wages complaints, and Employees' Provident Fund grievances. Learn the workplace harassment complaint procedure under the POSH Act — Internal Complaints Committee (ICC) and Local Complaints Committee (LCC). Practical exercise: draft a labour complaint from a real case scenario.

Labour Complaint IndiaLabour Commissioner ComplaintIndustrial Disputes ActWorkplace Harassment ComplaintPOSH Act
Week 4 Human Rights, Cyber Crimes, Banking & Financial Complaints
S6

Human Rights & Women's Rights Complaints — NHRC, SHRC & NCW

Master the human rights complaint filing procedure in India. Understand the jurisdiction and powers of the National Human Rights Commission (NHRC) — what complaints are admissible, the format, and filing process. Learn about State Human Rights Commissions (SHRC) and when to approach them vs. NHRC. Cover National Commission for Women (NCW) complaint filing — jurisdiction, documentation, and the online complaint portal. Understand the required documentation, evidence, and how to write a strong narrative in human rights complaints. Special focus on complaints involving police brutality, custodial violence, and gender-based rights violations.

NHRC Complaint FilingHuman Rights Complaint IndiaNCW ComplaintState Human Rights CommissionWomen Rights Complaint
S7

Cyber Crime, Banking Ombudsman, Insurance & SEBI Complaints

A uniquely comprehensive session covering the modern complaint landscape. Learn cyber crime complaint filing on the National Cyber Crime Reporting Portal (cybercrime.gov.in) — what qualifies as a cyber crime, how to preserve digital evidence, what information to provide. Cover the RBI Banking Ombudsman complaint procedure — when to escalate a banking grievance, the online portal, and timeline. Learn Insurance Ombudsman complaints for claim rejections and mis-selling. Master SEBI investor complaint filing on SCORES portal — stock fraud, broker misconduct, and IPO grievances. Practical demo: live filing on cybercrime.gov.in portal.

Cyber Crime Complaint IndiaNational Cyber Crime PortalRBI Banking OmbudsmanInsurance OmbudsmanSEBI SCORES Complaint
Week 5 Civil Complaints, RERA, NGT, CPGRAMS & Lok Adalat
S8

Civil Complaints, RERA, NGT, CPGRAMS & Lok Adalat — Regulatory Forum Filing

The final substantive session covers the remaining critical complaint forums. Learn the civil suit filing process — plaint drafting basics under Order VII CPC, valuation, court fees, and limitation. Master RERA complaint filing for real estate disputes — builder delays, possession issues, and refund claims. Understand the National Green Tribunal (NGT) complaint procedure and Pollution Control Board complaints for environmental violations. Learn to use CPGRAMS (Centralized Public Grievance Redress and Monitoring System) for government service complaints. Understand the role of Lok Adalats and Legal Services Authorities in pre-litigation dispute resolution. Practical demo: RERA complaint filing online.

RERA Complaint FilingCivil Suit Filing IndiaNGT ComplaintCPGRAMS PortalLok Adalat Process
S9

Practical Training, Case Studies & Concluding Session

The concluding session integrates all learning with intensive practical training. Review real-life case studies across all complaint types — from successful FIRs to consumer commission orders to RTI appeals that changed policy. Practice drafting multiple complaint formats under timed conditions. Comprehensive Q&A with faculty on any complaint procedure. Career guidance for law students, advocates, and legal professionals — complaint filing as a legal career skill, freelance legal service opportunities, and how to use this certification on LinkedIn and job applications. E-certificate presentation ceremony for all completing participants.

Complaint Drafting PracticeLegal Career GuidanceCase Studies IndiaCertificate Course Completion
Who Should Enroll

This Complaint Filing Course is For You If…

From law students to social activists, HR managers to ordinary citizens — anyone who needs to know how to enforce rights through the correct legal forum.

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Law Students (LLB / LLM)

Build the practical procedural law skills your college curriculum skips — and graduate knowing how to file every type of complaint in India.

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Fresh Advocates

The best procedural law course for freshers. Advise clients confidently on the correct forum and procedure from Day 1 of your practice.

Social Activists & NGOs

A powerful complaint filing course for activists India. Use RTI, NHRC, NCW, and cyber portals to fight for rights effectively and procedurally.

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HR & Corporate Professionals

Handle workplace complaints, POSH Act compliance, and labour disputes in-house. Essential knowledge for every HR manager and compliance officer.

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Citizens & Consumers

Learn how to file consumer complaints, RTI applications, and RERA complaints on your own — without needing a lawyer for every grievance.

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CA / CS Professionals

Gain practical knowledge of SEBI complaints, banking ombudsman, RERA, and regulatory filing procedures — directly applicable to your professional work.

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Journalists & RTI Activists

Master the RTI filing process, Information Commission appeals, and complaint strategy — the most powerful investigative tools available to journalists.

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Judicial Services Aspirants

Procedural law is a core component of PCS (J) exams. This procedural law course for judicial services gives you practical mastery of every forum.

Meet Your Mentor

Learn from India's Top Legal Expert

Adv. Ashwani Kumar
Course Mentor
Your Expert Guide

Adv. Ashwani Kumar

Delhi High Court & Supreme Court of India

Delhi High Court & Supreme Court of India
Former Legal Research Consultant, NHRC, Delhi

Gain practical legal knowledge from Adv. Ashwani Kumar, an experienced advocate practicing before the Delhi High Court and Supreme Court of India. With his background at the National Human Rights Commission, he offers real-world expertise in complaint filing, procedural law, and litigation strategies—designed to help you build strong legal skills and confidence.

Career Opportunities

Career Scope After This Complaint Filing Course

Knowledge of complaint filing procedure is a high-demand skill in India's legal sector, NGO sector, corporate compliance, and citizen services. Here are the roles and opportunities this course directly supports:

  • 📋
    Legal Aid & Rights Advisor
    ₹2.5–8 LPA | NGOs, Legal Services Authorities, Civil Society
  • ⚖️
    Litigation Associate / Junior Advocate
    ₹3–8 LPA | Consumer forums, labour courts, civil practice
  • 📝
    Complaint Filing Consultant (Freelance)
    ₹500–₹5,000 per complaint | RERA, consumer, cyber, labour
  • 🏢
    Corporate Compliance & HR Specialist
    ₹4–12 LPA | Labour law, POSH, regulatory compliance
  • 🔍
    RTI Activist / Information Rights Consultant
    Freelance / NGO | Government accountability, journalism
Why Complaint Filing Skills Matter — India 2026

The Scale of India's Legal Grievance Ecosystem

150M+Pending cases — every case starts with a complaint or plaint
3 New CodesBNS, BNSS, BSA changed criminal complaint procedures entirely
₹20,000Cr+Consumer complaints filed annually — massive demand for trained professionals
RTI & RERALakhs of applications filed annually — trained advisors in high demand
What You Receive

Complete Benefits Package

Every enrolled learner receives a career-boosting package — far beyond just course content.

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E-Certificate

Receive a verifiable complaint filing and procedural law certificate on completing all 10 sessions. Shareable on LinkedIn and recognised by employers, NGOs, and law firms.

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Internship Opportunity

Eligible participants are offered a structured internship with partner law firms, NGOs, or legal aid organisations. Gain hands-on experience filing actual complaints and preparing documents.

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Letter of Recommendation

Top-ranked participants receive a personalised Letter of Recommendation from faculty — a powerful asset for job applications, higher education, NGO roles, and judicial services preparation.

Frequently Asked Questions

Everything You Need to Know

What is complaint filing and procedural law — and why does it matter?+
Complaint filing and procedural law is the body of law that governs how citizens, advocates, and organisations formally raise grievances before courts, commissions, tribunals, and regulatory authorities. It includes everything from filing an FIR at a police station to filing a consumer complaint online, an RTI application, a labour complaint, an NHRC petition, or a cyber crime complaint.
Who should enroll in this complaint filing course?+
This course is designed for a wide audience: LLB/LLM students, fresh advocates, social workers, NGO professionals, HR professionals, CA/CS professionals, journalists, RTI activists, and ordinary citizens who want to enforce their rights. No prior legal experience is required.
What is the course fee for this complaint filing certificate course?+
The total course fee is ₹1,000 only — all-inclusive with no hidden charges. This covers all 10 live online sessions on Google Meet, study materials, online filing demonstrations, case studies, and the e-certificate.
How long is the certificate course and what are the class timings?+
This is a 4-week short-term certificate course with 10 live online sessions. Classes are held every Saturday and Sunday from 7:00 PM to 8:00 PM via Google Meet — designed for working professionals and students.
Does this course cover FIR filing under the new BNSS 2023?+
Yes. Session 1 is fully updated for the Bharatiya Nagarik Suraksha Sanhita (BNSS) 2023 which replaced the CrPC. This includes FIR filing procedure under BNSS, Zero FIR concept, online FIR, and Magistrate complaint under Section 173 BNSS.
Can non-lawyers and citizens without legal background take this course?+
Absolutely. This is specifically designed as a complaint filing course for non-lawyers and citizens in India. The course uses plain language, real case studies, and step-by-step online filing demonstrations — no law degree required.
Does this course include cyber crime complaint filing on the national portal?+
Yes. Session 7 is dedicated to cyber crime complaint filing in India — including a live demonstration on the National Cyber Crime Reporting Portal (cybercrime.gov.in), evidence preservation, RBI Banking Ombudsman, Insurance Ombudsman, and SEBI SCORES portal.
What complaints will I be able to independently file after completing this course?+
By the end of this course, you will independently be able to file: FIR and criminal complaints (BNSS 2023), consumer court complaints, RTI applications and appeals, Labour Commissioner complaints, NHRC and NCW complaints, cyber crime complaints, RBI Banking Ombudsman complaints, SEBI SCORES grievances, RERA complaints, NGT petitions, CPGRAMS complaints, and Lok Adalat applications.

Know Your Rights. File Your Complaint. Enforce Your Law.

Join thousands of citizens, advocates, and professionals learning to navigate India's complaint filing ecosystem — the right way, in the right forum, with the right procedure.

⚡ Weekend Batch · Saturday & Sunday 7–8 PM · Online via Google Meet